We work hard to ensure that each order is crafted as requested and do not offer refunds. For health and

safety reasons, we do not offer returns/exchanges on all products. Please be sure of sizing and color options when placing your order.  If you are uncertain, please reach out to me at li**@lo********.com and we can determine which option is best for you.  We will however make exceptions if there has been an error on our part and will work to resolve the matter as best we can.

You can always contact us for any return question at  ad***@lo********.com .

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like our loc products.  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Need assistance? 

 

Contact us at ad***@lo********.com for questions related to refunds and returns.